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Pricing

Priced around the work, not the seats.

You pay for the workflows agents run, the channels they use and the stores they cover. You see that scope, and what would change it, before you commit.

Prove one workflow

Pilot.

One workflow at one store, with agreed systems, channels and a measure of success, before anything grows.

  • One workflow, one store
  • The channels it needs
  • Connections for that workflow
  • Scenario benchmark before launch
  • A review at the end of the term

Run a store on it

Store.

Agents across the desks of a store, with follow-up, booking, results and your team in the loop.

  • Service, sales and front desk agents
  • Calls, texts, email and web chat
  • Campaigns and blasts
  • Results verified in your DMS
  • Ongoing support

Every rooftop, one standard

Group.

Shared presets, a view across stores and a rollout plan for the whole group, store by store.

  • Everything in Store, per rooftop
  • Group presets and roles
  • Results across stores
  • Phased rollout plan
  • Rollout support

Scope

Build the scope a proposal will price.

Tell us roughly what you have in mind. This doesn’t send anything until you ask us to.

How many stores?

1

Which channels?

Where should agents start?

Your proposal will price

  • 1 store
  • Calls, Texts
  • Service booking
  • Store numbers, call minutes and transfers
  • Registered texting (10DLC) and message volume
  • Scheduler and DMS connections

Plus setup for the connections you choose and the support your team wants. Your proposal names what is included, what varies with use, and what would change the price.

Every plan

Included, whatever you start with.

  • The console

    Conversations, calls, the calendar, Needs a person and results for your team.

  • Scenario benchmark

    Every agent tested on its channels before it talks to a customer.

  • Send controls

    Consent, opt-outs and quiet hours checked before every send.

  • Roles and access

    People see the stores and work their role allows.

  • Preset updates

    Agents improve as the presets they come from improve.

  • People who help

    Setup with you, and support from the console when you need it.

Questions

Frequently asked.

IDP supports agents and workflows across voice, SMS, email, and web. Common deployments include inbound service, lead follow-up, scheduling, retention outreach, website copilot, and human-assisted conversation handling. Available actions depend on the systems and permissions configured for each location.

Scoped.Priced.Answered.

Tell us the stores, channels and workflow you have in mind, and we’ll come back with a proposal that shows its working.

Talk to the team