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Integrations

Inside the systems you already run.

Agents read and write where your team works: the scheduler, the DMS, the CRM and your inventory. Leads arrive as ADF from any source, and every action lands back in the record.

See the platform

Appointment written to Xtime.

By category

What agents do in each system.

The operations below are what the platform supports in each category. Which ones a store’s connection allows is confirmed with you during setup.

Scheduling.

Where service visits live. Agents read real openings and write the visit back.

  • Read openings
  • Book, reschedule and cancel
  • Advisors and the service menu
  • Recall checks
  • Loaner and shuttle options
Xtime logoXtimeDealer-FX logoDealer-FXCDK Global logoCDK GlobalReynolds logoReynoldsDealertrack logoDealertrackTekion logoTekion

DMS.

The store’s source of truth. Agents recognise customers, and results verify visits against it.

  • Find customers and vehicles
  • Repair orders
  • Verify shown visits
  • Closed RO value
Dealertrack logoDealertrackTekion logoTekion

CRM.

Where your BDC works. Every reply, appointment and note lands back in it.

  • Read and update leads
  • Add conversation and call notes
  • Create tasks
  • Book sales appointments
VinSolutions logoVinSolutionsELEAD logoELEADDealerSocket logoDealerSocketDriveCentric logoDriveCentricTekion logoTekionDealerCenter logoDealerCenterDP360 logoDP360HighLevel logoHighLevel

Inventory.

What’s on the lot. Agents answer from it and show real cars in chat.

  • Search the lot
  • Details and pricing
  • Similar vehicles
  • Incentives
  • Side-by-side comparisons
MarketCheck logoMarketCheckVinCue logoVinCue

Phones and texting.

Your numbers, registered for texting, carrying calls and texts in the store’s name.

  • Store numbers
  • 10DLC registration
  • Delivery receipts
  • Transfers to your team
Telnyx logoTelnyxTwilio logoTwilio

Finance and payments.

Payment questions and collections handled with the systems that hold the numbers.

  • Payment quotes
  • Collections and payments
OfferLogix logoOfferLogixPayAuth logoPayAuth

Leads

Leads from anywhere, as ADF.

Marketplaces, OEM programs and your own website forms send leads as ADF. Each one is picked up, matched to the customer and answered in its own channel.

Cars.com logoCars.comAutotrader logoAutotraderCarGurus logoCarGurusEdmunds logoEdmundsTrueCar logoTrueCarKelley Blue Book logoKelley Blue BookCarfax logoCarfaxCars.com logoCars.comAutotrader logoAutotraderCarGurus logoCarGurusEdmunds logoEdmundsTrueCar logoTrueCarKelley Blue Book logoKelley Blue BookCarfax logoCarfax

Connecting

Connected with you, one system at a time.

  1. 01

    Choose.

    We pick the systems a workflow needs, and agree what the agent may read and write in each.

  2. 02

    Connect.

    Your provider grants access; we connect it to your store and check it with you.

  3. 03

    Confirm.

    Agents are tested against the connection before they use it with a customer.

Questions

Integration questions.

If you don’t see it, ask. Many systems connect through the same contracts, and ADF covers almost every lead source.

Answered.Followed up.Booked.

See IDP on your calls, your leads and your systems. We’ll map one workflow with you and run it end to end.

Talk to the team